STG
TeamCard, Scotcomms, leader in stadium access control, membership and loyalty systems.
All registration and transactional information is held centrally in the TeamCard secure ISP based host. This provides stakeholders with a wealth of data that can be segmented and used strategically to maximise retention and encourage further engagement to improve revenues.
Data Management & Reporting
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Summary information on membership and activity
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Demographic breakdown, card creation management, member search
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Event management, reporting, attendance, etc.
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Internal and external loyalty performance, summary data with search ability
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Report Building, utilising segmentation criteria and communication campaign management
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Batches creation, utilising new or previous segmentation groups and recurring batch reports
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Administration management; setting access levels, event control, etc.
The reporting capability is best demonstrated in order to appreciate its comprehensive coverage.
For more information or to arrange demonstation of TeamCard Data Managment and Reporting, please contact a member of our sales team.
The TeamCard data management and reporting module, known as Pro-Contact, enables multiple criteria to be applied for the creation of bespoke reports. These manually created reports can then be used within the Pro-Contact Email or SMS module and be applied to a customised message template with a marketing 'call-to-action'. Alternatively, some clients may wish to export the segmented TeamCard data to communicate via their existing CRM solution.
"Chelsea FC has enjoyed a long and trusted association with TeamCard. As our requirements have changed over the years, TeamCard has always been able to meet our needs and has worked to accommodate us. TeamCard take a dedicated approach to customer service and provide an excellence in delivery that gives us the confidence to continue to grow our relationship with them."
Elaine Clark, Head of ICT, Chelsea Football Club
Detailed reporting features include:
